MM
Molo M

1 reviews | Active since Feb 2020

07 May 2021, 06:41

Capitec robbing people with inside deposit

ATM at cycad polokwane is always out of service for deposit especially in the morning and afternoon. This has over the caused us to deposit the money inside the bank where they charge R3 for every R100. This is purely robbing client of their money especially if they want to deposit alot of money.

Poses a risk if the don't deposit there and have to run around with large cash looking for ATM that works.

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Replies (2)
Capitec Bank
Capitec Bank's reply07 May 2021, 07:10
Official
Good day Molo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 
Capitec Bank
Capitec Bank's reply20 May 2021, 16:05
Official
Good day Molo 

The matter was dealt with.

The complaint is closed.

Kind regards
Capitec Bank