KT
Khathu T

1 reviews | Active since Oct 2018

01 Oct 2018, 15:35

Capitec ripping people off

Capitec bank accumulated a loan balance of R0.50 to close to R4k in a matter of 5 months. My concerns on how the balance accumulated fell on the deaf ears of the branch consultants and call centre agents. The bank has called itself and game changer and industry shaker within the banking industry however this just shows how they blatantly rip people off and show no remorse

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2018, 16:14
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank