CG
Chris G

1 reviews | Active since May 2016

05 May 2019, 12:54

Capitec ripp off

I attempted to draw money from an ATM that showed normal screen notices from start to finish, i.e. it wasn't out of money. No money was paid. The amount was reversed however, Capitec charged me R6.00 for the non dispensing and another R6.00 for reversing the transaction. Can you imagine how much money they have made over the years from unsuspecting customers - six figures I bet?

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Replies (2)
Capitec Bank
Capitec Bank's reply06 May 2019, 13:45
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply15 May 2019, 11:06
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank

Best regards,