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Jackie S

1 reviews | Active since May 2018

30 Oct 2018, 11:47

Capitec Richards Bay Town Square

I would like to complain about the Capitec Branch in Richards Bay at Town Square . I have been to the branch 6 times to open an account with no avail. Every time I go they have a problem with the letter that I provide from our local municipality regarding our proof of address. Please could someone assist, if not I will be closing my account with them and go somewhere else if I am going to get this ongoing *********** service from the branch.

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Oct 2018, 08:42
Official
 I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank