TZ
Thobile Z

1 reviews | Active since Sept 2025

09 Sept 2025, 19:49

Capitec Review

My Capitec account was initially blocked by Mantenancy, but the matter was resolved in October 2024. Following the resolution, the court sent all the necessary documents to Capitec instructing them to unblock the account. Despite this, Capitec Legal department failed to do so.

In May 2025, the court resent the same documents. Capitec confirmed receipt and acknowledged that they had everything required to unblock the account. Yet, to this day, the account remains blocked.

Despite being given a valid court order to unblock the account, Capitec continues to send me from pillar to post, and I am still unable to access my own funds. This ongoing delay and poor service have caused me serious financial prejudice due to their lack of professionalism.

For contact : ***

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Sept 2025, 20:35
Official
Good day Thobile We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank