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Petunia D

1 reviews | Active since Oct 2018

15 Dec 2019, 20:43

Capitec reversal

I want to reverse a debit order of R200 that went off in my account but I'm unable to do that on the app. I cannot go to a branch for this matter. I need that reversal done please

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Replies (3)
Capitec Bank
Capitec Bank's reply17 Dec 2019, 12:25
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.

Best regards,

Capitec Bank
Capitec Bank's reply17 Dec 2019, 16:21
Official
Hi basetsana M

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable. 

Please return my call on the number provided in the SMS sent to your contact number. 
 
Kind regards 
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Dec 2019, 13:25
Official
Hi basetsana M
As per telephone conversation, I trust your matter has been resolved. 
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank

Best regards,