DW
Darren W
1 reviews | Active since Aug 2019
28 Aug 2019, 09:40
Capitec retrenchment insurance *****
I was recently Liquidated from my company hence unemployed and completed all the forms for the cover only to receive an sms from the bank saying that it has been approved, will take ** working days to pay out - in the meantime, please continue with your loan payments!! How is this acceptable without and income? How is this even legal?
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
28 Aug 2019, 11:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Aug 2019, 11:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
DW
Darren W's updateReviewer Update
28 Aug 2019, 12:08I will be waiting patiently for your call.
DW
Darren W's update28 Aug 2019, 12:08
Reviewer Update
I will be waiting patiently for your call.
DW
Darren W's updateReviewer Update
29 Aug 2019, 10:10Somebody called me back this morning, she was so unhelpful. She could not answer my question straight and kept transferring the call until the call was eventually cut in my ear. How professional is that ?
DW
Darren W's update29 Aug 2019, 10:10
Reviewer Update
Somebody called me back this morning, she was so unhelpful. She could not answer my question straight and kept transferring the call until the call was eventually cut in my ear. How professional is that ?
DW
Darren W's updateReviewer Update
19 Sept 2019, 08:42I just want to say thank you Capitec Bank for sorting my query - A very Happy customer.
DW
Darren W's update19 Sept 2019, 08:42
Reviewer Update
I just want to say thank you Capitec Bank for sorting my query - A very Happy customer.