TM
Thomas M
1 reviews | Active since Jun 2014
03 May 2019, 09:01
Capitec refuses to update my credit profile
Its funny how Capitec Bank operates. I once took a loan and a credit facility with them. Unfortunately I lost my job and went into arrears on both accounts. My account was referred to Fenwick Boshoff Attorneys for collection. They were calling me every day. Capitec listed me as a defaulter for both accounts. I found a new job and managed to settle both accounts with their attorneys. However, its been more than three months and the accounts still reflects as unpaid and affecting me. I am unable to obtain credit and buy a house for my children. I am not sure I they are punishing me. Capitec Bank is very rotten.
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Replies (2)Capitec Bank's replyOfficial
03 May 2019, 12:49I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply03 May 2019, 12:49
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
14 May 2019, 10:26Good day Mr Maponya
Kindly note the matter has been resolved, please refer to the email sent directly to you today.
Nokuphumla SkenjanaComplaint Management Officer
Kindly note the matter has been resolved, please refer to the email sent directly to you today.
Nokuphumla SkenjanaComplaint Management Officer
Capitec Bank's reply14 May 2019, 10:26
Official
Good day Mr Maponya
Kindly note the matter has been resolved, please refer to the email sent directly to you today.
Nokuphumla SkenjanaComplaint Management Officer
Kindly note the matter has been resolved, please refer to the email sent directly to you today.
Nokuphumla SkenjanaComplaint Management Officer
