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bronwyn B

1 reviews | Active since Oct 2016

25 Jan 2023, 13:11

Capitec refuses to reverse or dispute an unauthorized subscriotion that went off

Apple unauthorized bill Ref *** An unauthorized apple bill went off my account I signed up for R35 per month It literally went off now and is still reflecting under not yet processed Capitec can see there has never went off such an amo7nt but refuse to assist me

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2023, 17:36
Official
 Good day Bronwyn

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank