DK
Danja K
1 reviews | Active since Feb 2017
21 Oct 2024, 12:44
Capitec refuses access to account
Today, after yet ANOTHER app update I cant get into business banking because you now require a selfie to log in on top of a digital ID/ I cannot access my account. I have taken 10 selfies in 3 different rooms. This is not acceptable.
I want to speak to a business relationship manager immediately.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
21 Oct 2024, 14:16Good day Danja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Oct 2024, 14:16
Official
Good day Danja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank