CAPITEC REFUSE TO UNFREEZE OUR ACCOUNTS EVEN THOUGH WE SUBMITTED A COURT ORDER AFTER APPREARANCE AT COURT

Incident# ********** 2 CM

Hello Peter its now the whole week that we cant access our money that's in the Capitec Bank as it was Freezed until Court appearance on th 16th November 2018 and we went to Court ands a Court Order Letter was sent to Capitec whereby it states that Capitec must unfreeze our Accounts . The Complaints Department responded to the Hello Peter and promised the mater will be resolved in 5 days . The Branches also cant assist as they say they waiting for Head Office to respond to the e-mails they sent on the 16th November of the Court Order . Today again to our surprise we still cant access our money and its making our lives a living hell as we cant buy Food, pour Petrol cause our whole family's Accounts has been Freezed .

Now we have decided to open a Case of Contempt of Court by Capitec and they must pay for the legal fees as we cant suffer because someone in the Forensic is not doing their Job ??