CAPITEC REFUSE TO REFUND PENSIONERS AFTER THEIR SAVINGS WERE **********LY ****** FROM THEIR BANK ACCOUNTSRRE

My mother and father in law lost all their savings through ********** that contacted them late at nigh, informing them that they are from the ***** department of capitec. a debit order went off their account, the lady took them through the steps to open the app, approve information changes etc.

They were also asked to give the number on the back of the cards, which they did.

They are not computer literate and at their age, one is 75 and the other 80 years of age, they believed the *********.

The next morning they saw that both their capitec accounts were cleaned out.

After opening a case with SAPS, it came to light that the particular investigator at SAPS is working with almost 100 similar cases.

Capitec informed them that they will not reimburse them For the loss, as they gave the ********* the number at the back of their card, and they opened the app for them.

They were also informed by Capitec that they can file a cicil suite, but it is doubtful that they will get their money back.

How many other people were de*****ed the same way and were not refunded their money.

Capitec is not looking and safeguarding their illiterate and old people against **********, and is assisting these ********** to get away.