SW
Sh W

1 reviews | Active since Apr 2019

10 Oct 2023, 10:19

Capitec refusal of credit card paid up and closed letter

Capitec refuses to provide me with a paid up letter for my credit card ... I am reporting you tp the banking ombudsman. I need this paid up and closure of account letter for my job my job could be on the like because of this.

0
Replies (3)
Capitec Bank
Capitec Bank's reply10 Oct 2023, 10:51
Official
Good day  Shevone

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply10 Oct 2023, 12:10
Official
Good day  Shevone

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply11 Oct 2023, 07:31
Official
Good day  Shevone

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank