RV
Robin V

1 reviews | Active since Jan 2020

05 Dec 2023, 14:59

Capitec Refund Fee (External)

Wanting to charge a R160 fee on a R295 refund. To them it's simply a process, but anyone with 1/2 a brain can see how dumb this is.

Oh, let me not forget, the fee will be charged regardless of whether the refund is approved or not.

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Dec 2023, 15:15
Official
Good day Robin  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,