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Stuart E

1 reviews | Active since Jul 2015

01 Jul 2015, 08:59

Capitec really cares for the little man

I am currently going under debt review and I have a payment go of that should have. I called Capitec and was expecting the run around that you normally get from banks and I needed this to be reversed as these funds were for other accounts. I was assist with the process and what I needed to do, so I sent through everything on Friday afternoon and as was communicated three days later I had the money in the account. Not only did I get the funds, but I also got an email from Catherine informing me of what is going to happen. I have been a Capitec client for 7 years and I am always promoting how awesome they are as they care about their clients.<br> Thank you Catherine and Capitec for helping me out in this trying time.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jul 2015, 09:57
Official
Hello STGR8,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Catherine and trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank