PP
Pretty P

1 reviews | Active since Jan 2020

18 Feb 2025, 13:26

Capitec R1000 is a lot of money

I sent my husband R1000 cash send on Friday 14th February he gets to the ATM it gives him an error but on my app it says it was redeemed I called Capitec I was told they escalated the matter I Will recieve communication until now nothing when I follow up am being passed around.

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Feb 2025, 14:39
Official
Good day Pretty, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
PP
Pretty P's update20 Feb 2025, 03:42
Reviewer Update
Thank you so much I got my money back and I was assisted by Kelly Hector within an hour I appreciate her patience and dedication 🙏