1 reviews | Active since Dec 2024
Capitec ***** R 8000-00 ******.
Capitec ***** R 8000-00 ******. As a Capitec Bank customer I reported a *****ulent theft of R8,000 from my credit card account. Two transactions of R4,000 each, linked to "Ackermans Randburg," were taken without authorization. Despite immediately reporting the ***** and having the card blocked, Capitec initially reversed the charges on 28 November. However, by 2 December, the same amount was deducted again, described as an "Adjustment." I never authorized these transactions and did not provide a one-time PIN, and has not been informed of any details of the *****. No video footage from either Capitec or Ackermans has been provided, leaving the investigation stalled. I am calling for a full investigation by the South African Police and demand that both Capitec and Ackermans provide crucial evidence, including video footage, to assist in recovering the ****** funds. The complaint highlights Capitec’s failure to conduct a thorough investigation or offer adequate support to its clients. Capitec Bank under scrutiny: The bank has faced constant criticism for not fully investigating ***** cases and failing to reassure customers with clear action or evidence.
