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Nompumelelo M
1 reviews | Active since Feb 2025
26 Feb 2025, 15:14
Capitec ****py Service
It is with great sadness and so much disappointment that I as a customer have been blocked from usingvmy own account. Receiving money family members is now against Capitecs' policy, receiving this payment immediately got my account blocked.
When speaking to Customer care telephonically, via whatsapp and in person, I was asked to submit documents but received no feedback and its been days bow already.
All I got was a poor excuse for an apology.
Capitec be better, do better
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
26 Feb 2025, 16:40Good day Nompumelelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Feb 2025, 16:40
Official
Good day Nompumelelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nompumelelo M's updateReviewer Update
26 Feb 2025, 16:52Haybo are you still waiting,I thought your query has been resolved.
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Nompumelelo M's update26 Feb 2025, 16:52
Reviewer Update
Haybo are you still waiting,I thought your query has been resolved.
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Nompumelelo M's updateReviewer Update
27 Feb 2025, 12:24I am still waiting for the call from Capitec,i so disappointed all you did was to deduct the loan installment that behave with capitec bank.
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Nompumelelo M's update27 Feb 2025, 12:24
Reviewer Update
I am still waiting for the call from Capitec,i so disappointed all you did was to deduct the loan installment that behave with capitec bank.
NM
Nompumelelo M's updateReviewer Update
28 Feb 2025, 15:29I Think i am running out of patience now,i am still waiting for Capitec to contact me nothing has happened its been a week now that my account has been blocked,how am i suppose to go to work if i can't access my account..Capitec Bank is a K****k bank
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Nompumelelo M's update28 Feb 2025, 15:29
Reviewer Update
I Think i am running out of patience now,i am still waiting for Capitec to contact me nothing has happened its been a week now that my account has been blocked,how am i suppose to go to work if i can't access my account..Capitec Bank is a K****k bank