Capitec put my husba...

I’m really sorry to hear about what you and your family are going through, especially with a newborn to care for. I understand how stressful and overwhelming this situation must feel. Please know that when an account is frozen, it’s usually done to protect the account holder and the funds while a specific concern is being reviewed. Unfortunately, we’re unable to remove the restriction immediately through chat. To get this resolved as quickly as possible, your husband will need to visit a Capitec branch with his original ID so that our team can assist him further and advise on the next steps. We truly empathise with your situation and appreciate your patience during this difficult time.

Has your husband visited the branch or submitted any documents ?