CAPITEC PUT MY ACCOUNT ON HOLD AND KEEPS ON PROMISING TO UNFREEZE IT BUT NEVER GETS IT DONE.

My Capitec account was put on hold due to ***** suspision.I went to the bank immidiatley to go resolve it.They asked few questions and said my account will be opened in 24 hours.That did not happen and I went back again after 2 days to complain.They called ***** department which promised to clear the matter in an hours time.4 days later there is still no change.I have a small baby and I cant access my funds.I am so frustrated and fell like after the matter is fixed I will just close the account and go bank somewhere.

I spent the whole of yesterday calling non stop but all That I get is "no response from ***** monitoring".CAPITEC clearly does not care about their clients because why lie and lie to them.DISAPOINTED!!