DJ
Dawie J
1 reviews | Active since Sept 2015
20 Dec 2020, 15:36
Capitec put hold on funds..no reason
Hi capitec stopped my funds fnb requested that it must be lifted it was lifted then on friday when i transfered money it was placed on hold again i went to bank and after how many phone calls nothing has been done .....and on the weekend there is definitely no hope for any help.
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Replies (3)
Capitec Bank's replyOfficial
20 Dec 2020, 15:44Good day Dawie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Dec 2020, 15:44
Official
Good day Dawie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
DJ
Dawie J's updateReviewer Update
20 Dec 2020, 15:49That is too late it should have been resolved two days ago .....this hold is invalid and should have been resolved and should have been investigated before putting hold
DJ
Dawie J's update20 Dec 2020, 15:49
Reviewer Update
That is too late it should have been resolved two days ago .....this hold is invalid and should have been resolved and should have been investigated before putting hold
DJ
Dawie J's updateReviewer Update
22 Dec 2020, 16:21It is Teusday now and after how many e mails and phone calls this matter is still unresolved this bank could not worry if u need your own money or not they dont reply to your mails they only know how to ignore u they dont phone back there customer service is stinking
DJ
Dawie J's update22 Dec 2020, 16:21
Reviewer Update
It is Teusday now and after how many e mails and phone calls this matter is still unresolved this bank could not worry if u need your own money or not they dont reply to your mails they only know how to ignore u they dont phone back there customer service is stinking