Capitec Put Back The Reverse Option In The App

I really do not see the use of having a Capitec app because i cant reverse my money .Its Not Fare After I was Told That I need To go Inside The Bank To Do The Reversal And We need To Call That Person I mistakenly Sent The Money To, I said I do not Know That Person As I Missed One Number They Told Me I must Forget About My MONEY And Give Up. Useless Capitec Protea Gardens Soweto.