capitec put a hold on my account without any expla

On thursday, Capitec bank put a hold on my account without informing or communication with me. I went to the branch and the consultant called someone at head office but refused to let me speak to that person. 24 Hours passed with no feedback or as much as a phone call from them. I eventually called their customer support and spoke to Nolo Mtyoki who refused to give me any information but said she will enquire and get back to me. She never did. <br> <br> I'm so disappointed with Capitec because I thought they had better values when it comes to their customers but clearly not.y Someone should have had the decency to pick up the phone and inform me of the situation. 33hours has since passed and still no feedback.