RK
Rehana K

1 reviews | Active since Nov 2021

14 Dec 2021, 16:13

Capitec pull your socks up man!!!!!!

Capitec people working at the banks are amazing!!!!!! Why is it so difficult for a client to talk to forensics or the card dispute department? And when you phone the customer care line they give you different stories? Pull your socks up Please!!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 Dec 2021, 16:19
Official
Good day  Rehana

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:30
Official
Hi Rehana

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank