Capitec processing *****ulent transactions that were previously reported and resolved

Capitec continues to process a *****ulent transaction by edreams regardless of previous complaints and them refunding the previous amounts.

From March 2025 to September 8 2025 edreams has been deducting R195 from my Capitec account. This previously happened in November 2024 to February 2025, the bank failed to assist until I came to this platform. I finally received my refund and they issued a new card.

In March 2025 the bank continued to process the very same transactions from my account till yesterday 8 September 2025. I sent an email on 28 July and asked them to look into the matter and take the necessary steps. They responded and advised that they will look into it. To date the bank has not contacted me nor resolved this matter. They have no option of a stop payment on the App nor at their branches even when you walk in.