PT
Precious T
1 reviews | Active since Aug 2019
25 Jun 2020, 21:30
Capitec prepaid saga
So i usually buy airtime or data on my capitec app but what frustrates me is at times i get a message that something went wrong when purchasing airtime but money is deducted and airtime says pending today the message said airtime purchase was successful but never received the airtime when i check my balance money is deducted whose fault is this?
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Replies (2)
Capitec Bank's replyOfficial
26 Jun 2020, 09:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jun 2020, 09:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Jun 2020, 09:43Good day
As per our telephonic conversation , I trust that the matter was resolved.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was resolved.
Kind regards
Capitec bank
Capitec Bank's reply28 Jun 2020, 09:43
Official
Good day
As per our telephonic conversation , I trust that the matter was resolved.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was resolved.
Kind regards
Capitec bank