Capitec PPP

I picked up *****ulent activity FOUR WEEKS ago. Went straight to a branch. In the last four weeks I received several case numbers from their WhatsApp ***** assistance line. (Dont laugh it really is suppose to be a assistance line). I have lost more than R5000 and NO feedback from Capitec ZERO assistance to get my money back. No matter how many times I tried on this AI WhatsApp line. NOTHING. ZERO. One would imagine that a bank like Capitec would at LEAST have appionted an agent with a contact number or mail adress assigned to once complaint. But o no, as long as they csn keep you occupied on the laughable WhatsApp line, the less they can accept their inability to be a real bank. If you are a Capitec client, be assured, if you are caught with *****ulent activity on your bank, you can rest assured that Capitec will 200% DO NOTHING