CAPITEC - POOR SOFTWARE SYSTEMS -

Item: Capitec Bank
Rating: 1
Author: Kigan N

Capitec , a growing bank with absolutely NO service. Cannot perform CASH SEND transactions on their banking app to noncapitec cients. They should learn from Standard Bank and Absa Bank which have the best cash send system in place. Software does not allow CASH SEND to noncapitec clients, to collect at atm's except to checkers, shoprite, etc.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

04 May 2020, 12:21

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply04 May 2020, 12:21

Official

Best regards,

Capitec Bank's replyOfficial

05 May 2020, 14:10

Good day Mr Naidoo As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank

Best regards,

Capitec Bank's reply05 May 2020, 14:10

Official

Good day Mr Naidoo As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank

Best regards,

CAPITEC - POOR SOFTWARE SYSTEMS -

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