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Suhail
1 reviews | Active since Jan 2024
29 Jul 2025, 15:37
Capitec - Poor services
Absolutely shocking services. I opened up a business bank account for my small business, however when clients make payments to me via card payments, the payments get suspended. This is actually why banks accounts are opened up for. In addition, now I have to bear the costs of penalties and interest due to late payments even though I am not at fault. Never trust a small bank. I rather pay higher fees and get the services that I deserve.
Capitec get your act together.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
29 Jul 2025, 16:36Good day Suhail
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jul 2025, 16:36
Official
Good day Suhail
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
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Suhail's updateReviewer Update
29 Jul 2025, 16:43So I need to wait another day??? After I spent the entire day with your useless support team to try help them to do their job. Unprofessional, instead of calling me to resolve the issue immediately, you make me wait another day!!!
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Suhail's update29 Jul 2025, 16:43
Reviewer Update
So I need to wait another day??? After I spent the entire day with your useless support team to try help them to do their job. Unprofessional, instead of calling me to resolve the issue immediately, you make me wait another day!!!
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Suhail's updateReviewer Update
30 Jul 2025, 08:58I had enough. Still no resolution to the issue. Your processors and staff are pathetic. I want my account closed. Should have seen this before I opened an account.1.53 star. This is exactly the service that you will get from Capitec. Please stay away!!!
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Suhail's update30 Jul 2025, 08:58
Reviewer Update
I had enough. Still no resolution to the issue. Your processors and staff are pathetic. I want my account closed. Should have seen this before I opened an account.1.53 star. This is exactly the service that you will get from Capitec. Please stay away!!!
image.png 37.36 KB
image.png 37.36 KB