Capitec: Poor Service on the 27/06/2016

<p>I am so upset with the poor service of Capitec yesterday and I am really starting to think that after all this time of being a client I need to find somewhere else to Bank.</p> <p>Yesterday Capitec was offline- I tried my cellphone banking and internet - I could not get in. Then I called the call centre and was told that they online. Ok that was fine. I took half day yesterday ( I am not getting paid for that half day)- I needed to go to a certain company for them to swipe my card. I get there and they cannot help me because Capitec is still offline. These people called capitec and Capitec confirmed they still offline. Why was I told that Capitec is no longer offline- I go and swipe my card at this company and its offline. I then leave this company not assisted- call capitec on my own, speak to one of your consultants she says to me that Capitec was offline until 12- I explain to her that this company that I went to called capitec when I was there around 13:45 and Capitec told them they offline- she then changes her story and says yes we offline. Unfortunately for me, I was in the street and could not get a name or reference number from this person. Instead of having all these recordings of advertising Capitec while we wait for some time and waste our airtime calling- why does Capitec not look at smsing us when they offline and online again. I had to be late this morning for work just to try again at this company and swipe my card- everyhting was ok.</p> <p> </p> <p>But really Capitec its frustrating</p>