PN
Portia N
1 reviews | Active since Sept 2024
07 Apr 2026, 23:11
Capitec poor service
I disputed/ requested an immediate EFT payment from my Capitec to another Capitec account a week ago to be reversed since Capitec app doesn't have the feature to do it myself. Until now no, Capitec is not responding they only sent me forms to filll in which I did then they went auite
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
08 Apr 2026, 06:06Hello, you’re speaking with Sikelelwa
Please give me a moment to review your query, and I’ll be right with you.
Capitec Bank's reply08 Apr 2026, 06:06
Official
Hello, you’re speaking with Sikelelwa
Please give me a moment to review your query, and I’ll be right with you.
Capitec Bank's replyOfficial
08 Apr 2026, 06:09I am truly sorry to hear that you have not received any feedback on your request,
I would like to have a look into the case, please share a case number, full names and surname
Capitec Bank's reply08 Apr 2026, 06:09
Official
I am truly sorry to hear that you have not received any feedback on your request,
I would like to have a look into the case, please share a case number, full names and surname
Capitec Bank's replyOfficial
08 Apr 2026, 06:30t seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply08 Apr 2026, 06:30
Official
t seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
08 Apr 2026, 06:43Since I haven’t received a response, I’ll go ahead and close our conversation for now😔. Please advise if you need any assistance😊. You are welcome to contact us at a time when its better suited for you.
Please do not provide a rating if I have not assisted. I do understand that you may be busy. A rating applies for when service is provided🌼
Capitec Bank's reply08 Apr 2026, 06:43
Official
Since I haven’t received a response, I’ll go ahead and close our conversation for now😔. Please advise if you need any assistance😊. You are welcome to contact us at a time when its better suited for you.
Please do not provide a rating if I have not assisted. I do understand that you may be busy. A rating applies for when service is provided🌼
PN
Portia N's updateReviewer Update
08 Apr 2026, 08:56Hy here’s my case number ***5
PN
Portia N's update08 Apr 2026, 08:56
Reviewer Update
Hy here’s my case number ***5
PN
Portia N's updateReviewer Update
08 Apr 2026, 09:19Now I’m
Being told my case has been how coz no one has called me from Capitec to inform me they say it’s closed because I didn’t put the branch while I’ve made a payment from Capitec to Capitec
Being told my case has been how coz no one has called me from Capitec to inform me they say it’s closed because I didn’t put the branch while I’ve made a payment from Capitec to Capitec
PN
Portia N's update08 Apr 2026, 09:19
Reviewer Update
Now I’m
Being told my case has been how coz no one has called me from Capitec to inform me they say it’s closed because I didn’t put the branch while I’ve made a payment from Capitec to Capitec
Being told my case has been how coz no one has called me from Capitec to inform me they say it’s closed because I didn’t put the branch while I’ve made a payment from Capitec to Capitec