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Fiona B

1 reviews | Active since Apr 2023

04 Sept 2025, 13:25

Capitec poor service

Every few months or so I have to resort to Hello peter with the same complaint about Capitec. Why is it they they cannot be consistent with keeping my credit report up-to-date. Capitec please keep my report accurate it again reports that I have missed payments on my access facility, if there is a short payment or a late payment please inform me.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Sept 2025, 14:37
Official
Good day Fiona. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank