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Donovan D
1 reviews | Active since Aug 2023
29 Aug 2023, 13:14
CAPITEC POOR SERVICE
CAPITEC POOR SERVICE NOT RECOMMENDED
My account is block and its almost 2 months iam waiting for someone to atleast call me or send a email but no one did, i did send documents that they requested a month ago. They dont care about others ive been with capitec for years and i never had a problem with them but now i feel very dissapointed in there service
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Replies (2)
Capitec Bank's replyOfficial
29 Aug 2023, 19:18Good day Donovan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply29 Aug 2023, 19:18
Official
Good day Donovan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Donovan D's updateReviewer Update
29 Aug 2023, 20:46Thanks Capitec my problem was solved in a couple of hours.Why cant you solve all queries so fast,why must your customers wait for month and why must we first report you to Hellopeter...Thank you Hellopeter for this.....
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Donovan D's update29 Aug 2023, 20:46
Reviewer Update
Thanks Capitec my problem was solved in a couple of hours.Why cant you solve all queries so fast,why must your customers wait for month and why must we first report you to Hellopeter...Thank you Hellopeter for this.....