BN
BG N
1 reviews | Active since Jun 2024
14 Jul 2025, 11:07
Capitec poor service
I've been trying to open a business account with Capitec for weeks now and their customer service is the poorest I've ever experienced. I'm still waiting for a call back from Nashia Maulele. Can the CEO of Capitec please contact me asap!
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Replies (2)
Capitec Bank's replyOfficial
14 Jul 2025, 12:36Good day Bg N.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Jul 2025, 12:36
Official
Good day Bg N.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BN
BG N's updateReviewer Update
15 Jul 2025, 14:05I would have loved to write a whole new review to compliment Thokozani Masombuka for resolving my complaint in record time but this website will only allows you to review the same business once every 7 days so I will just add a reply comment. Thank you Thokozani Masombuka for your excellent customer service and for resolving my complaint with great efficiency.
BN
BG N's update15 Jul 2025, 14:05
Reviewer Update
I would have loved to write a whole new review to compliment Thokozani Masombuka for resolving my complaint in record time but this website will only allows you to review the same business once every 7 days so I will just add a reply comment. Thank you Thokozani Masombuka for your excellent customer service and for resolving my complaint with great efficiency.