1 reviews | Active since Oct 2025
Capitec poor security, and zero care
Capitec bank's security is one of the poorest. My mother was ****med of 90k from her retirement funds. Huge sums of money were being withdrawn from my mother's account, she was not notified by bank worse part money withdrawn exceeding her withdrawal amount. We open a case, it went as far as reaching the Capitec's Ombudsman who was completely helpless.... I don't even want to start with their *****ulent team.... USELESS to the core. They give you the run around, every police station knows that when your account is hacked and wiped out at Capitec you not going to get help, they tell you straight in your face to forget about the matter and change banks.
This year again 20k from my neigbors Capitec was withdrawn bit by bit, some even buying airtime for the amount of 2000....luckily she caught on fast after not being able to access her bank app to see what was going, she ran to a branch where they told her to block the account and open case for money withdrawn but till today... The same thing they did with my mother's case is being done to her.
They want this and that. They lie about responding to emails you never get assisted
Thank you for your response.
[10/9, 2:35 PM] Cappy Connect Sim: There is a response to your open inquiry:
Good day. . I have escalated the matter to the ***** team.. . I am currently waiting on their response.
Please respond if you would like to continue the conversation.
The above is a response I last received from Capitec. After yrs, still sent to the ***** team that I had stated was no help previously. All Madelein asked for I sent to her but here we are again. It's been silent since last week_ nothing urgent for them at all. Why should they care anyway, it's just a bank leading an old South African to poverty. I still say Capitec should be petitioned to close down to much ***** going on. All I want is my mum's money back... She rested, I will not. Cause her see her struggling to send my late sister's kids to school while I can't be of much help with my 3.500 salary. 90 000 could go a long way for her right now. I want her money back. I have documentation, proof of what I am talking about. I want my mother's money back.
Thank you for your response.
[10/9, 2:35 PM] Cappy Connect Sim: There is a response to your open inquiry:
Good day. . I have escalated the matter to the ***** team.. . I am currently waiting on their response.
Please respond if you would like to continue the conversation.
The above is a response I last received from Capitec. After yrs, still sent to the ***** team that I had stated was no help previously. All Madelein asked for I sent to her but here we are again. It's been silent since last week_ nothing urgent for them at all. Why should they care anyway, it's just a bank leading an old South African to poverty. I still say Capitec should be petitioned to close down to much ***** going on. All I want is my mum's money back... She rested, I will not. Cause her see her struggling to send my late sister's kids to school while I can't be of much help with my 3.500 salary. 90 000 could go a long way for her right now. I want her money back. I have documentation, proof of what I am talking about. I want my mother's money back.