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Sasha-lee Schultz

1 reviews | Active since Oct 2017

12 Apr 2018, 16:01

Capitec: poor/ pathetic customer service

Absolutely worst bank.. the have such poor regard and customer service for there customers. They will never reply to your emails or follow up on calls. I am considering switching to another bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Apr 2018, 08:30
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank