VM
Vuyolwethu M

1 reviews | Active since Aug 2022

03 Dec 2024, 12:01

Capitec policy complaint

I would to lodge a complaint regarding capitec bank, who declined my funeral policy claim for my late cousin sister who passed away on the 10th November 2024.....They called family relative to confirm relationship, now they are saying our family relationship doesn't fall under their category.

Please assis me

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Dec 2024, 13:13
Official
Good day Vuyolwethu Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank