Capitec Polices *****s yet another client

Please check your banks policies before you sign up with them, three years ago my husband had a car accident, is alive but cannot handle his own affairs. Capitec told me I had to get Curatorship, two years later, the high court granted me financial curatorship. ( yes the system is slow and costly) I went back to Capitec, and they refuse to assist me, apparently their policies have changed and I now have to go to another bank and open a trust account, as you can imagine I am now seeing red, well the other banks will not open a trust account without me going back to the high court and applying for a trust account, which I have been advised is extremely costly. never mind the time factor. now my husbands pension goes into the account, which they will not pay into my account only an account in his name. so Capitec yet again you have *****ed me, and you are not user friendly.