DH
Doreen H

1 reviews | Active since Oct 2025

01 Oct 2025, 05:22

Capitec pls unblock my account

Good morning

I have a problem with capitec, the have blocked my account since the 10th of September. I have been calling them, going to the branch. I have send everything they want but no response from them. I am so frustrated as there is money that I was supposed to pay my kids school fees. Now I have to borrow people money . Pls capitec open my account.

0
Replies (3)
Capitec Bank
Capitec Bank's reply01 Oct 2025, 06:35
Official
Good day Doreen Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
DH
Doreen H's update03 Oct 2025, 05:37
Reviewer Update
Good morning
As you promised that someone will contact me the next day, I would like to tell you that no one phoned me. I don't know what to do anymore. I need that money, just unblock my account capitec so that I can withdraw my money and close that account. How can you frustrate me like this. From the 10th of September queries about one thing.

Would you please unblock my account, then I will leave you with peace.
DH
Doreen H's update07 Oct 2025, 13:34
Reviewer Update
Good day

I am not helped till today. I dont know what to do anymore. I need that money to pay school fees for my son. Please capitec unblock my account. I am so frustrated ðŸ˜