Capitec. Please update my profile.

Item: Capitec Bank
Rating: 1
Author: Nicole B

Capitec still has my profile from when I was married 20 year's ago. The amount in question is a prescribed account. My surname is Bromilow not Flood. Why did capitec not even acknowledge that this was the case.

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

10 Apr 2018, 10:08

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply10 Apr 2018, 10:08

Official

Complaint Management
Capitec Bank

Nicole B's updateReviewer Update

10 Apr 2018, 10:15

Thank you so much because I would very much like to use your facilities.

Nicole B's update10 Apr 2018, 10:15

Reviewer Update

Thank you so much because I would very much like to use your facilities.

Capitec Bank's replyOfficial

16 Apr 2018, 08:33

Good day

As discussed telephonically, I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank

Capitec Bank's reply16 Apr 2018, 08:33