Capitec please unblock my account

My capitec account has been blocked for almost 2 weeks now. I went to zebedeila moletlane branch to fix this matter. When i got there i was told my account stole money.they told me to do an affidavit. I did that an after a few days they told me i didn't do it correctly. I went to the branch multiple times trying to prove that i didn't ***** the money. i went to the police station today do another affidavit they told they can't approved my cause the money that the bank claim i stole is too much. I went back to the bank an they just told me to open an account but the police officer said there's no case..they cant open a case for me At this point I'm devastated i don't know what do to I have money in my account i need to use it soon I'll be returning to school I just want my account unblock