CAPITEC PLEASE STOP HARRASSING ME I DON'T OWE YOU ANYTHING

A CAPITEC client consultant called me at exactly 17:10 today, regarding the 'credit card arreas'. Before this irritating call I've been receiving pestering messages about the overdue payment. I thus responded with an email asking them to rectify this since my account is up to date. The bank never responded to my email. Now a certain agent calls me this afternoon, he did not even want to listen to me, he was just very impolite and insisted that I make an arrangement for payment. How can I agree to such while I payed the bank what is due to them. Are they so frustrated with this COVID-19 pandemic that they are busy ******ing money from the poor clients by creating ghost debts.

The beginning of August I was in contact with the bank to shift my debit orders to the last day of the month starting end of August. Now I receive calls and emails about an overdue payment which was supposed to go through end of July, while the initial agreement for debits has been the 15th of every month. The last debit was on the 15th of July for both the loan and the credit card. Now they want to debit twice in a month. The consultant just hang up, without resolving the issue. IT IS AN INSULT TO BE REMINDED OF DEBTS YOU DON'T OWE.

The very bank refused to give me a holiday repayment I bend over backwards to try and fulfill my obligations now this.