Capitec please please assist
I am an unemployed 36 years, a mother of 2 and married. I have been trying to change my surname with CAPITEC with no luck, because I don't have an original ID with my new surname. I am suppose to receive money from another company, but they can't cause my surname is not the same. I went to Capitec and I was told they can sign the form for me, but unfortunately they can't change my surname. Home Affrais can not issue new ID because of lockdown regulations. Please assist
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Capitec Bank's replyOfficial
03 Sept 2021, 12:24Good day Siphosihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Sept 2021, 12:24
Official
Good day Siphosihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,