Capitec please pay back my money

In November 2021 an international payment did not reflect in my account and when I contacted Capitec they said they had been hacked it was an internal job and they were investigating and I would get my money back when they are done. Earlier this year after calling repeatedly they said they were now paying people back but paying according to a list until now nothing has been returned. After calling repeatedly again they said they had stopped the repayments because of internal issues and will contact me once they resume, but i know they will most likely not do so because If i do not contact them they do not send any updates. I have been patient but I am afraid its going to be another year before that money comes back or I will never get it.