PH
Phindile H

1 reviews | Active since Aug 2023

05 Jul 2024, 14:04

Capitec Please 🙏

I Prudence Phindile Hlangu *** have had a problem with the bank, my account has been closed for a while and I have my daughter's grant money in it I have been pleading for them to release it because it is for my daughter and I need it. I was advised to open a new account to receive her money which I have done so,I was also advised to get a verification letter from sassa to prove that I do receive money assistance for my daughter and I did that, now to my surprise my srd money which I was only approved last month has also been credited to my capitec closed account. Please kindly let me withdrawal the money and this will be the last time, I have sorted out everything and no money moving forward will be credited to my account. I have been to the nearest branch with no help, I have no money to travel around hence why I'm asking for assistance here. Thanks and kind regards Phindile ***

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Jul 2024, 14:11
Official
Good day Phindile Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec

Best regards,

PH
Phindile H's update09 Jul 2024, 14:06
Reviewer Update
Hi, just doing a follow-up on my case as I was told that I would get an update yesterday but have received nothing. I hope to hear from you today before business day.

Thanks and kind regards
Phindile Hlangu