ML
Marius L
1 reviews | Active since Nov 2020
25 Oct 2022, 11:18
Capitec playing God by changing app without notice to their clients
I have downloaded bankstatements for my wife on the banking app. The dates range back from 2021 as the app let you choose a date range. Suddenly the app changed so I have to go into the bank and pay for those statements. So capitec is now forcing the client base to pay for this. They think they are God in this instance. Please change back this future.
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Capitec Bank's replyOfficial
25 Oct 2022, 12:06Good day Marius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply25 Oct 2022, 12:06
Official
Good day Marius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank