SC
Sonja C

1 reviews | Active since Mar 2013

22 May 2025, 09:38

CAPITEC = ***PITEC

The land of confusion and incompetency like you have never seen - that is Capitec. Last year I opened a business account with these *****s, but closed it almost immediately, due to the ************** against me, a "business banker" who still wore diapers, her manager who thought she was too cool for school, and above all, my financial information was reviewed by a 30 percenter!!!

So, I am not interested in Capitec at all, but my partner has opened a business account with them (I warned him, but he wouldn't listen) ... and the level of idiocy has escalated. I didn't believe it was possible, but after seeing it with my own eyes, I'm utterly gobsmacked that they even have any clients.

I am receiving all his OTP's on MY PHONE, and despite at least 5 visits to the Watercrest Mall branch, the issue is STILL not resolved. His account is therefore not functioning. He cannot even order a bank card, let alone do any banking.

Seriously. This is insane. Does Capitec employ anyone with at least one brain cell???

Stay away from them. They are INCAPABLE of dealing with business banking.

0
Replies (3)
Capitec Bank
Capitec Bank's reply22 May 2025, 10:36
Official
Good day Sonja Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply26 May 2025, 10:49
Official
Hello Sonja.

We were unable to reach you and have now closed your complaint. 

Should you wish us to revisit the matter, please send us an email or call us. 

Email: ***

Call: *** 

Best regards,

SC
Sonja C's update26 May 2025, 11:02
Reviewer Update
Oh dear, I am absolutely devastated - NOT !!!!!!!!!!!!!


You have irritated me for days with your stupid SMS's and calls and calls and calls. Go find somebody else to irritate, you are not worthy of another second of my time.