CAPITEC PETHETIC SERVICE, AND REAPING OF THEIR CUSTOMERS HARD EARNED MONEY

On Sunday the 24/4/22, I mistakenly paid an amount of R1150 into an incorrect account using a 10 digit cellphone number, instead of me punching a number 9 I typed number 8, so that money went to someone whom I dont know, so few minutes later I then paid the correct person who was rendering a service to me with the correct cellphone number.,then the very same time I contacted that incorrect cellphone number I paid to, asking if then can please refund me my money back, and that lady brought to my attention that yes they saw the incontact message of that R1150, however that it's her cellphone, but the money is not coming to her capitec account, it goes to someone's account, whom She doesn't even know who She/ He is, and this lady also told me that this person's incontact messages only come on the 15th of each month of an amount of R4000 around 12 midnight and the next morning around 4am this person with draws all of that money, and that's it, so I told her that it's fine I'll go to the capitec branch monday morning, so on Monday morning I went to the Capitec Bedfordview branch to log a query , they advised me that they need to first call that person I incorrectly paid to first for them to give permission that they can reverse my money, so today I followed up they told me that they called that person but was not available, so now this case has become civil matter, and was closed, I should go to court, imagine was so angry , how can I go to court for that as they can see that this money of mine is still lying in that person's account because clearly the person I payed does even know me or expect any payment from me, I called that lady again whom this cellphone number belongs to, and She confirmed that she hasn't received any withdrawal incontact sms, that means my money is still there....SO PLEASE IM ASKING CSPITEC TO PLEASE REVERSE THAT MONEY BACK TO MY ACCOUNT, as that is my children's money its month end I need to pay for their transport please stop to reap your clients off please, can this matter be dealt with ASAP....and here is my reference/ Incident number which I logged a call with ***4 HOPE TO SEE MY R1150 BACK INTO MY ACCOUNT SOON.