NS
Nizaam S

1 reviews | Active since Feb 2017

09 Aug 2018, 14:52

Capitec personal loan account removed from experian

I'm reaching out with regards to my capitec personal loan account. My capitec loan is now not reflecting on my credit profile on experian I need clarity as to why this has been removed from experian credit bureau. Please urgently followup with Experian and request that they look into this. I now have an account which I'm paying for which is not reflecting my payments at all. I will provide the latest copy of my experian report upon request please expedite this with Experian.

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Aug 2018, 09:20
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

NS
Nizaam S's update11 Aug 2018, 08:46
Reviewer Update
The Capitec loan has been removed from my credit report on Experian why? I need an urgent update