1 reviews | Active since Sept 2016

12 Dec 2018, 08:52

Capitec personal loan 12 day early debit

Personal loan is debited on the 12th and not the agreed date of 26th of each month. I needed that money, and you blatantly stole it from me. I will move to another bank if you do not rectify this. I'm getting sick and tired of this. Each and every month you take money that comes in early, instead of the agreed time. This is a breach of contract!

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Dec 2018, 09:26
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply13 Dec 2018, 16:51
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank